Terms of service

Last Updated: 19 April 2026

Welcome to Leben Tree. These Terms & Conditions govern the use of our website https://lebentree.com/ and the purchase of products from our store.

By accessing this website and placing an order, the user agrees to be bound by these terms.

1. General

Leben Tree offers home appliances, kitchen essentials, electric kettles, mixer grinders, water bottles, heaters, and related lifestyle products through its website.

All products displayed on the website are subject to availability.

We reserve the right to modify product specifications, pricing, offers, and website content at any time without prior notice.

2. Orders & Acceptance

Once an order is placed, an order confirmation email or message will be sent.

The order shall be considered accepted only after successful payment confirmation and dispatch confirmation.

Leben Tree reserves the right to cancel any order in case of:

  • incorrect pricing
  • stock unavailability
  • payment issues
  • suspected fraudulent activity
  • incomplete customer information

In such cases, any prepaid amount will be refunded as per the refund policy.

3. Pricing & Payments

All prices listed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

Payments are securely processed through authorized payment gateways including Razorpay.

Leben Tree does not store any card or banking details on its servers.

4. Shipping & Delivery

Orders are processed and dispatched within the timelines mentioned on the product or shipping page.

Delivery timelines may vary depending on location, courier availability, and unforeseen circumstances.

Delays caused by logistics partners, weather conditions, public holidays, or force majeure events shall not be considered a liability of Leben Tree.

5. Returns, Refunds & Replacements

Returns, replacements, and refunds shall be governed by the Refund Policy available on the website.

Customers must raise any issue related to damaged, defective, or incorrect products within the specified return window after delivery.

Refunds, if approved, will be processed to the original payment method within standard banking timelines.

This disclosure is important for Razorpay compliance as well.

6. Warranty

Selected products come with a manufacturer warranty as mentioned on the product page.

Warranty coverage is limited to manufacturing defects only and does not cover:

  • physical damage
  • misuse
  • water damage (unless specified)
  • unauthorized repair attempts
  • normal wear and tear

Customers may be required to provide invoice proof for warranty claims.

7. User Responsibilities

By using the website, the user agrees:

  • to provide accurate information
  • not to misuse the website
  • not to engage in fraudulent transactions
  • not to copy or misuse content, images, branding, or logos

8. Intellectual Property

All website content including:

  • logos
  • product images
  • descriptions
  • graphics
  • brand elements
  • designs

are the exclusive property of Leben Tree and may not be reproduced without written permission.

9. Limitation of Liability

Leben Tree shall not be liable for any indirect, incidental, or consequential damages arising from the use of products or the website.

Our liability is limited to the order value of the purchased product.

10. Governing Law

These terms shall be governed by the laws of India.

Any disputes shall be subject to the jurisdiction of the competent courts of India.

11. Contact Information

For any queries related to orders, products, refunds, or support, customers may contact:

Leben Tree
Website: https://lebentree.com/
Email: support@lebentree.com
Contact Page: Contact Us